pd777's Privacy Policy
Your personal information is extremely valuable to us. This document contains a complete description of how pd777 collects, uses, and protects your information.
Privacy Policy Introduction
pd777 is a safe and transparent online entertainment platform for users in Bangladesh. We believe that the privacy of your personal information is a fundamental right, and protecting that right is one of our primary responsibilities.
This privacy policy will inform you about what types of information pd777 collects, why it is collected, how it is stored and protected, and in what circumstances information may be shared with third parties. By using our platform, you will be considered to have consented to the terms of this policy.
This policy may be updated from time to time. Any changes will be published on this page, and for significant changes we will endeavour to notify you through a notice.
What Information We Collect
We collect various types of information when you create an account and use services on pd777. This information falls into two main categories.
Information You Provide Directly
The information you provide to us yourself includes:
- Full name and date of birth
- Valid email address
- Mobile number
- Identity document details (National ID / Passport)
- Financial transaction details (bKash, Nagad, Rocket, Upay or bank account)
- Messages and complaints sent to support
Automatically Collected Information
Information that is automatically collected while you use the platform:
- IP address and geographical location
- Browser and device type
- Browsing activity and session duration
- Game-related information (betting history, wins and losses)
- Information obtained from cookies and tracking technologies
- Login time, logout time, and activity patterns
Purpose of Data Use
pd777 uses collected information only for the following legitimate purposes. We never misuse personal information or use it for unauthorised purposes.
- Account verification and management: Confirming your identity and keeping your account secure.
- Transaction processing: Completing deposit and withdrawal requests correctly. The minimum for both deposits and withdrawals is ৳500.
- Customer service: Resolving your complaints and questions via 24/7 live chat and email.
- Fraud prevention: Detecting irregular activity and ensuring the security of the platform.
- Responsible gaming: Monitoring excessive playing tendencies and providing necessary support.
- Platform improvement: Continuously improving pd777's service quality by analysing usage patterns.
- Notifications: Informing you about new promotions, bonus offers, or important updates (only with your consent).
- Legal compliance: Retaining information necessary to comply with applicable laws and regulations.
Cookies and Tracking Technologies
pd777 uses cookies and similar technologies on its platform. Cookies are small data files stored in your browser. These technologies provide us with the following benefits:
Essential Cookies
These cookies are essential for keeping your login session active and ensuring the core functionality of the platform. Without them, the site will not work properly.
Analytical Cookies
These cookies collect information to help us understand how users use pd777. This helps us improve our services.
Preference Cookies
These cookies are used to remember your language and display preferences, so that your experience is more comfortable on each visit.
You can control or delete cookies from your browser settings. However, disabling cookies may cause some features of pd777 to not work properly.
Data Sharing Policy
pd777 does not sell or rent your personal information. However, in certain circumstances information may be shared with third parties, as detailed below.
Payment Processors
Necessary information is shared with payment services such as bKash, Nagad, Rocket, Upay, and bank transfers to complete financial transactions. These service providers operate under their own privacy policies.
Technology Partners
Minimum necessary information may be shared with game providers, software companies, or cloud services in partnership for operating the platform.
Legal Obligations
It may be our legal duty to provide information to authorities when required by a government order, court directive, or legal process.
Fraud Prevention
It may be necessary to share information with security agencies or investigative teams to prevent money laundering, fraud, or deceptive activity.
Data Security Measures
pd777 uses internationally standard security technologies to protect your information. Our security infrastructure operates across the following layers:
- SSL encryption: All data is transmitted through encrypted connections, making it unreadable to third parties.
- Password hashing: Your password is never stored in plain text — it is kept only in encrypted form.
- Access control: Only authorised staff can access specific information. All access is logged.
- Secure servers: Data is stored in secured data centres where regular security checks are conducted.
- Regular security audits: Our systems are regularly tested by cybersecurity experts.
Data Retention Period
pd777 retains your information only for as long as necessary:
- For the entire duration that your account remains active
- For the minimum period required for legal compliance even after account closure
- Financial transaction records for the period prescribed by law
Once the specified period has passed, information is securely deleted or anonymised.
User Rights
As a pd777 user, you have the following rights over your own information. Contact our support team to exercise these rights.
📋 Right to Access
You may request to know what information we are storing about you. We will provide you with full details as promptly as possible.
✏️ Right to Rectification
If there is any error in your information, you may request a correction. Upon submission of proper evidence, we will update the information.
🗑️ Right to Erasure
Where there is no legal obligation, you may request that your account and personal information be deleted.
🚫 Right to Object to Processing
You may object to your information being used for marketing purposes, in which case we will stop that use.
📦 Right to Data Portability
You may request to receive your information in a structured, machine-readable format.
⏸️ Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be temporarily paused.
Protection of Minors
pd777 is a platform intended only for those aged 21 and above. We do not knowingly collect or process personal information of any minor.
We verify age during the registration process. If we become aware that a minor's information has been collected by mistake, we will delete it immediately and close the associated account.
If you believe that a minor has created an account on pd777, please notify our support team immediately. 21+
About Third-Party Services
pd777's platform uses software from game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. These companies operate under their own privacy policies.
pd777 is not responsible for the privacy policies of these third-party service providers. However, we only work with providers who are committed to protecting user information.
For payment processing, the security and privacy standards of mobile banking services such as bKash, Nagad, Rocket, and Upay, as well as banking institutions for bank transfers, apply.
Policy Changes and Updates
pd777 may update this privacy policy from time to time. Changes in technology, law, or our services may require amendments to this policy.
For any significant changes, we will:
- Send a notice to your registered email
- Publish the updated policy on this page
- Display a notification when you log in to the platform
Continuing to use pd777 after the revised policy takes effect will mean you have consented to the new policy. If you do not agree to the new policy, you may stop using the service and request account closure.
Contact Us
Privacy-Related Requests
If you have any questions, complaints, or requests to exercise your rights regarding this privacy policy, please contact our support team:
- Live chat: Get instant assistance directly via chat 24/7 — in both Bengali and English.
- Email: [email protected]
When submitting a privacy-related request, please include your account identity verification details so that we can assist you quickly and accurately.
To learn more, visit our About Us, Terms and Conditions, and Responsible Gaming pages.